HOME OF THE

TAME IMPALA

SEPTEMBER 20, 2021

BALL ARENA

VENUE INFORMATION & ENTRY PROTOCOLS

Parking Lots

Ball Arena parking lots will open at 2:00 PM on event day and close one hour following the end of the event. Overnight parking is not permitted. Parking lots are not accessible until they open. Cars will not be permitted to stage on the streets entering the site. Credit/Cash parking starting at $20 credit/ $25 cash per space. For directions and maps, please visit here.

COVID-19 Entry Procedures

As a condition to entry to Ball Arena, each event attendee, regardless of age, will be required to present either 1) proof that the individual is fully vaccinated against COVID-19 or 2) proof of a negative COVID-19 PCR or antigen test taken within 48 hours of the event.  Proof of COVID-19 test results must be time stamped no earlier than 6:00 PM on September 18, 2021.  Each individual over the age of 18 will be required to show an approved government issued identification for admission to the venue.  The identification of the individual on the vaccination card or negative COVID-19 test result must match the identity on the approved government issued identification.  Attendees under the age of 18 will not be required to show a government issued ID.

Per the CDC, people are considered fully vaccinated:

If you don’t meet these requirements, regardless of your age, you are NOT fully vaccinated and will need to provide proof of negative COVID-19 test within 48 hours of doors opening.

All attendees are required to wear a face mask at all times while inside the venue and while standing in any admission lines.

Event attendees who fail to comply with the mask requirement will not be permitted to enter Ball Arena or may be subject to ejection from Ball Arena.

Verification of proof of vaccination or proof of negative COVID-19 test will take place prior to entry into the venue. Upon verification, each attendee will be given a wristband. The verification process will begin at 6:00 PM on the day of the event at Ball Arena.

***Important information for any attendee under the age of 18***

For any attendees under the age of 18, the following applies:

Admission will not be granted to anyone (regardless of age) without proof of vaccination or proof of negative COVID-19 test. 

If You’re Sick, Stay Home

If you or any member of your party is feeling sick or has symptoms associated with COVID-19, please stay home, and do not come to Ball Arena.

People who have COVID-19 symptoms should get tested right away and stay home except to get medical care.

Click here to learn more about COVID-19 symptoms

All other Ball Arena COVID-19 policies and procedures will need to be followed upon entry and while in the venue.  Those policies can be found at www.ballarena.com .

ASSUMPTION OF RISK

You must follow all Ball Arena policies, including health and safety policies and posted instructions while outside and inside of the venue.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and those with underlying medical conditions are especially vulnerable.

By entering Ball Arena, you 1) acknowledge and voluntarily agree to assume all risks related to exposure to COVID-19 and all strains, mutations and variations thereof, whether known now or in the future, by virtue of your presence at Ball Arena and 2) are agreeing to all terms and conditions referred to on your ticket and online at www.ballarena.com/terms-conditions  including compliance with Ball Arena’s health and safety policies.  These policies are subject to change without notice.

GENERAL ADMISSION FLOOR LINEUP PROCEDURES

Lineup for the General Admission floor will begin at 8:00 AM on the day of show.  No one will be permitted to line up on site in advance of 8:00 AM on September 20. 

BALL ARENA DOOR OPENING TIMES

Doors will open at 6:00 PM on the day of the event.

All attendees will be required to have a proof of vaccination or proof of negative test wristband prior to their tickets being scanned.

The no re-entry policy will be in place for this event.

NEED ASSISTANCE? 

The health, safety and wellness of all of our guests is our top priority.

If you see something, say something.

Ball Arena staff are available onsite to assist guests with questions.  If you feel unsafe or are in need of emergency assistance, please contact the nearest event staff member.

Guests can text 920-520-2255 with their seat location and concern to Ball Arena personnel. The sender will receive a response and event staff will respond to the seating section.

BAG POLICY

Please visit the Ball Arena Policies and FAQ page here for the venue bag policy and other important information.

Frequently Asked Questions

What kind of COVID-19 test is considered a diagnostic test?

A PCR or antigen COVID-19 test will be accepted - please be sure to bring printed proof of your negative test result, dated and time-stamped.

Will at home COVID-19 tests be accepted?

At home COVID-19 test results will only be accepted if there is a link to results you can print from a medical platform, dated and time-stamped.

What does fully vaccinated mean?

Per the CDC, people are considered fully vaccinated:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer, Moderna, Oxford/AstraZeneca vaccine or other vaccine approved by the World Health Organization vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine

If you don’t meet these requirements, regardless of your age, you are NOT fully vaccinated and will need to provide proof of negative COVID-19 test taken within 48 hours of doors opening.

Are out of state and international COVID-19 test results valid?

Yes, as long as the results are time stamped within 48 hours prior to September 20, 2021 at 6:00 PM.

What does showing proof of a negative COVID-19 test taken within 48 hours of doors opening mean?

Proof of COVID-19 test results can be time stamped no earlier than 6:00 PM on September 18.  This would be the maximum 48 hour time from 6:00 PM on September 18, 2021 to when doors open at 6:00 PM on September 20, 2021.

What forms of proof of vaccination verification are permitted?

Hard copies, digital photo copies, mobile phone copies, paper photo copies, state app verifications (My Colorado App or similar) and International Verification means are all acceptable.  If you are over 18 years old, you will also need to show a government issued identification to match the name on your proof of vaccination.

What forms of government identification are acceptable to verify identity to a proof of vaccination or proof of negative test?

Driver’s License or Similar ID issued by a government entity and Student ID cards are acceptable to verify a name to the proof of vaccination or negative COVID-19 test.  Passports are also permissible.

What if I don’t have a government issued identification?

Anyone under the age of 18 years old is not required to show a government issued identification to verify with their proof of vaccination or negative COVID-19 test.