Box Office Info

Box Office Info

The Ball Arena Box Office is located between 9th and 11th Streets on Chopper Circle; Box Office access is through the doors located on the south side of the arena.

Box Office Info


1000 Chopper Circle, Denver, CO 80204

Hours of Operation

Ball Arena Box Office opens at 12PM (noon) on most event days. For events that start at 1PM or earlier, the Box Office will open two hours prior to the event start time. Please visit the Ball Arena calendar to check what dates the Box Office will be open.

During non-operational hours, event tickets may be purchased via Ticketmaster.com.

Ticket Will Call

Will Call tickets may be picked up beginning two hours prior to a game or event. Guests will be asked to provide a valid, government issued photo ID corresponding to the name of the person under which the tickets are held. Will Call will be moved to the East Atrium lobby once the box office closes on event night.

Box Office Fees / Purchases

Ball Arena Box Office service fees are the same as purchases made online and over the phone. The box office accepts the following methods of payment: American Express, Discover, Mastercard, Visa and cash.

There are no refunds or exchanges on any ticket purchased for a Ball Arena concert, game or event. In the event that a show is canceled or rescheduled, please contact the original point of purchase.

Tickets are not available for purchase at the box office on the first day of the general public on sale for all non-team events. During this time, tickets can be purchased at Ticketmaster.com. Any remaining tickets for any event following the first day of general public ticket sales will be available for purchase at the box office on the next business day that the box office is open.

Online Purchases

Online: BallArena.com or Ticketmaster.com

Accessible/Disabled Tickets

Accessible/Disabled seating is available on all levels of the arena. Accessible seating and parking are available through BallArena.com, Ticketmaster.com, and the Box Office (when open). When ordering accessible tickets, please indicate that you require accessible seating so we can properly seat you.

Ball Arena’s Box Office has a designated accessible window. This window is clearly marked for your convenience and is located on the farthest right-hand side when you enter the Box Office lobby.